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The Commercial Operations Programme

What is the aim of the Programme? The Elevator Commercial Operations programme aims to develop a group of talented, internationally mobile people and fast track them to Commercial Operations Managers within 5-8 years of starting the programme.

What will I do?  Your Commercial Operations training starts with a 4-month hotel placement where you will experience working in Front Office, Conference and Events, Reservations/Yield and Sales. This allows you to have a fundamental understanding of our hotel operation and how commercial operations impacts on our business

The following fourteen months of the training will be divided into two 7 month international placements based in corporate and hotel locations gaining experience and skills in 2 of the 5 distinct areas of: Sales, Revenue, E-Commerce, Marketing and   Commercial Development. You will also participate in off-the-job trainings and have business driven projects to complete.

During Elevator your progress is constantly assessed, so you always know how you are developing. As the programme is so flexible, it will take into account all the training that you have had to date and build on it, rather than making you repeat things unnecessarily.

Where will I be? The location of your placements will depend on availability and the languages you speak but personal preference is taken into account wherever possible.

When will I start? If you are successful you will start the programme in September 2008.

Learning & Development: During your 18-month training you will take part in four residential courses. As an Elevator participant you will also have access to the “Hilton University”, our on-line learning and development tool, through which you can complete e-learning courses, learn a language on-line and make use of our on-line business library.

Support all the Way: Elevator participants are supported throughout their career progression with the Elevator Mentoring Programme where senior managers within Hilton take on the role of Mentors.

Are you someone who is Smart? Passionate? Ambitious? These are the questions that we ask any potential candidate before they apply to the Elevator Programme. There are also four main criteria for the Commercial Operations Programme:

  1. You must have a Bachelors Degree or equivalent
  2. You must speak, read and write English and one other language fluently
  3. You must be able to work within the EEA (European Economic Area, including Switzerland)
  4. You must have a desire to become a Commercial  Operations Manager

How Do I apply? For full details on the application process and how to apply please click here

So….. being part of a programme like Elevator with its truly international dimension and so many different learning experiences  means you will be more than ready  to take advantage of significant career opportunities within our Commercial Operations team after only eighteen months. Ultimately, your rise to a senior management position will be based on your own achievements, but if you've got what it takes, we'll back you all the way to the top.